This policy explains how FENDRA CORP LTDA handles personal data on the fendracorp.com website, under Brazilian Law No. 13,709/2018 (General Data Protection Law, LGPD). The Fendra Hub and Fendra Fly websites have their own policies.
01 Data controller
FENDRA CORP LTDA, CNPJ 57.121.727/0001-44, headquartered at Av. Brigadeiro Faria Lima, 1811, Sala 1119 — Jardim Paulistano — São Paulo/SP — CEP 01452-001, Brazil.
Data Protection Officer (DPO): [email protected].
02 What data we process
This website has no forms, sign-up or customer area, and does not use cookies.
We only process:
- Technical access data, such as IP address, browser type and requested pages, processed by the hosting provider to deliver the website and protect it against abuse.
- Aggregated visit metrics, collected by Cloudflare Web Analytics, which does not use cookies and does not identify individual visitors.
- The data you send us by email, such as your name, email address and the content of your message.
03 How we use it
We use technical data to keep the website online, secure and fast, based on legitimate interest (LGPD, art. 7, IX).
We use data sent by email to reply to your message and follow up on the matter, based on legitimate interest or on steps prior to a contract (LGPD, art. 7, V and IX).
We do not sell personal data and do not use it for advertising.
04 Who we share it with
Data is processed by providers that operate the website and email on our behalf, in particular Cloudflare, which handles hosting and metrics. These providers may process data outside Brazil, with the safeguards required by the LGPD for international transfers.
We may also share data when required by law or by order of a competent authority.
05 How long we keep it
Technical data and metrics are kept for the period set by the provider to operate and secure the service. Email messages are kept for as long as needed to handle the matter and meet legal obligations.
06 Your rights
Under LGPD article 18, you may request at any time:
- Confirmation that we process your data, and access to it.
- Correction of incomplete, inaccurate or outdated data.
- Anonymization, blocking or deletion of unnecessary data or data processed unlawfully.
- Data portability.
- Information about who we share your data with.
- Review of decisions made solely on the basis of automated processing.
07 How to exercise your rights
Write to [email protected]. You may also file a complaint with Brazil’s National Data Protection Authority (ANPD).
08 Security
The website is served only over an encrypted connection (HTTPS). We adopt technical and administrative measures to protect data against unauthorized access and accidental or unlawful events.
09 Changes
This policy may be updated. The date of the latest update appears at the top of this page.